Name | Name of status |
Color | Select the color of the status's font. |
Description | Enter a description for the status. |
Active | Select to make this status active and clear to make it inactive. |
Status Update Frequency | Indicate whether the status should be updated whenever the status is changed or set an expiration time frame for the status. |
Upon expiration, auto change status to | Select the status to change to automatically when the status expires. Tip: One of two things happens when a status expires: the system prompts the users who are required to update this status or the system automatically makes the status change you specify here. |
auto change status comment to | Enter the comment that is supplied when the system is set to change the status automatically upon expiration. |
Timer Type | Select the type of timer that is used when a status is set to expire or indicate no timer. |
Reset Timer | Select the situation that resets the timer: when the status changes or on all updates. |
Is a reason required? | Specify whether the user must select a reason for the status change. |
Status Reasons | Select the reasons to make available for this status. |
When updating status, comments are | Indicate whether comments are: Disabled - The comment field does not appear to the user for this status. Optional - The user can enter a comment when choosing this status, but is not required to. Mandatory - The user must enter a comment when they select this status.
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