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Home > EMResource > Guide - Events > Respond to an Event Notification


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When an emergency event occurs, it is important that you, as a responder, are notified with critical details as soon as possible.

In EMResource, you can subscribe to receive notifications for different types of events by specifying how you want to receive these notifications. For example, you can select to receive notifications about potential severe weather in the vicinity through the EMResource solution (Web), email, and/or text pager. Your preferences show that you want to receive this type of event notification via Web and email. You are not currently logged in to EMResource, so you first become aware of the event via email.

occurs, notifications with event details are sent to users.

To receive notifications, you must be associated with the template used to create the event, associated with the affected resources, subscribed to receive that type of event notifications, and have accurate contact details specified on your profile.

For example, you can choose to receive notifications about events, such as severe weather or a chemical spill, by email, text, voice, pager, or through the EMResource solution (Web Page).

At the time the event occurs, if you are not logged in to EMResource, you might first become aware of the event through a text message. Text and email messages include the name of the event, its The email includes the event's name, details, the name of the user who created or edited it, and the regions involved. In addition, the email message includes a link to the event's detail page in EMResource so you can easily quickly access details in the systemsolution.

To respond to a notification

  1. On your computer, laptop, or mobile device, open the message.
  2. Click the
link and log
  1. event details link.
  2. Log in to EMResource. The
event's details
  1. Event Status page opens.
 
  1. If you
subscribed
  1. also subscribe to
Web
  1. notifications through the web page, the event notification window
also
  1. opens. Potentially, an audible alert
sounds
  1. accompanies the window. Acknowledge the notification
. If
  1. and, if appropriate, update the event
's
  1. statuses.
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