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If you are authorized to configure views, you can specify that resources within a resource type are to be sorted by status. For a status type with multiple options, the default order will be alphabetical. However, from status administration, you can specify a different order for the statuses in the view. For example, your Emergency Dept. status type contains three statuses: Closed, Open, Resource Limitations.
You can specify an order so that, when that status is used for sorting resources in a view, resources reporting the Closed status appear first, those with Resource Limitations appear second, and those with the status Open appear last.
To set sort order in a view
In the main menu, click Setup and then click Status Types. The Status Type List opens.
Locate the status type and, on that row, click
sort
. The Sort Status Type Values page opens.
From each value pick list, select the appropriate sort order.
Click Save
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