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New contacts with login credentials
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Notifies contacts by email that a user account has been created for them; the notification includes their username and a link to verify their identity and establish a password.
Note: Administrators can manually resend this message as needed.
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Request Availability
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Note:
- The email notification includes a link to the application, where the individual can indicate their availability.
- For a listing of the voice notification options, please refer to the article Respond with Your Availability.
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Incident Alert
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Note: If a contact is designated as Other Contacts to Notify and you enlist them for a particular position, the system will also send a request availability notification to them.
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Position Assignment
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Note:
- The email notification includes a link to the application, where the individual can indicate their availability.
- For a listing of the voice notification options, please refer to the article Respond with Your Availability for the options offered.
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Incident Update – Escalation
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- Contacts active in original incident
- Contacts in the depth chart
- Contacts in the Labor Pool
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Active Contacts – Notification that the incident has been escalated.
Candidates not assigned a position – Notification that the incident has been escalated, along with a request to identify their availability.
Note: This notification and the request are only sent to contacts in the Labor Pool if that group is activated as part of the escalation.
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Excuse Candidate
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Contacts from the depth chart, Labor Pool, or other contacts
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Notification that the contact is not required for the incident.
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Incident Ended
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All contacts
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Voice and email notifications that the incident has come to an end.
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Improvement Action Item Assigned or Assignment Removed
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Any contact
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Email notification that an improvement plan action item has been assigned to the contact; alternatively, indicates an item assigned to the contact is no longer that contact's responsibility.
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