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Home > EMResource > Guide - Events > Respond to an Event Notification


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When an

emergency

event occurs, notifications with event details are automatically sent to

users

the people associated with that event.

To receive notifications, you must be associated with the template used to create the event, associated with the affected resources, subscribed to receive that type of event notifications, and have accurate contact details specified on your profile.

For example, you can choose to receive notifications about events, such as severe weather or a chemical spill, by email, text, voice, pager, or through the EMResource solution (Web Page).

At the time the event occurs, if you

If you are not logged in to EMResource when the event occurs, you

might first become aware of

may learn about the event through

a

an email or text message.

Text

Email and

email

text messages include the name of the event, its details, the name of the

user

person who created it, and the regions involved. In addition, the message includes a link to the

event's detail

Event Status page in EMResource

so you can quickly access details in the solution

.

To respond to a notification

  1. On your computer, laptop, or mobile device, open the message.
  2. Click the event details link.
  3. Log in to EMResource. The Event Status page opens.
  4. If you also subscribe to notifications through the web page, the event notification window opens. Potentially, an audible alert accompanies the window. Acknowledge the notification and, if appropriate, update the event statuses
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