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Depending on your role, you may be able to create and maintain status reasons. Status types and statuses can include a set of reasons from which the user can (or must) choose.
To create a status reason
In the main menu, click Setup and then click Status Reasons. The Status Reason ListReasons pageopens.
Click Create Status Reason. The Create Status Reason page opens.
In Name, enter the name of the reason.
In Definition, enter the definition.
In Abbreviation, enter an abbreviation.
Tip: Abbreviations may be used in text notifications and reports.Do one of the following:
Select the Options check box checkbox to include the reason in the status comment.
Clear the Options check box checkbox to exclude the reason from the comment.
Click Save.