Authorized administrators can create new user accounts for the locations they manage.
The location you assign to the user governs their access to provider facilities, patients associated with those facilities, and EMTrack features. Refer to Locations and Roles for more information.
In addition, note the following:
- If your organization uses more than one of our products, the User Import Search section appears at the top of the page. Refer to Import a User for more information.
- Middle Name is optional.
- The Location you select is this new user's default location.
- The Roles pick list contains only the roles established for the Location you selected.
If the Username already exists within Common Account Management (CAM), when you click Save the page displays a message and the user account is not saved. The Username field is highlighted in red. You can either import the user or enter a different username.
To create a user account
- On the upper right, click System Settings.
- On the left, under Users & Devices, click Users. The Users page opens.
- Click New User. The Choose User Access Type window opens.
- Click Password or PIN Only. The window opens.
Enter the requested information.
Field
Description
Username
User's username; used to log in to the system.
Password
User's initial password; used to log in to the system.
First Name, Middle Name, Last Name
User's name.
Organization
User's organization affiliation.
Time Zone
User's time zone.
Work Phone, Mobile Phone, Text Pager, Email
User's contact information.
State, Level, License #
User's healthcare provider information, such as their level (doctor, nurse, EMT) and license number.
Location, Role
User's default location (division) and role at that location.
- Click Save.