If you have the appropriate permissions, you can edit a contact by updating basic information such as their name, organization, and resource type, as well as contact details and notification preferences.
You can also assign an Incident command System (ICS) position, and add or remove assigned positions. In this way, you can build the Depth Chart for positions that are active on your plan. Additionally, you can add facilities and assign access levels (permissions) to those facilities for the contact. You can also completely deactivate a contact's account when needed.
The fields and options you edit through this procedure are described in-depth through the article Contact Elements.
Tip: If you want the contact to have access to eICS, you must enable their account by providing a login email. Then, the person must activate their account. For more information, go to Activate Your Account.
Point to Planning and click Contacts. The Contacts for (facility/domain) page opens.
In the Contacts for list, select the domain or facility.
On the left, locate and select the contact. The contact's details appear on the right.
Take one or more of these actions.
If you want to... | Then... |
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Edit their name or organization details, |
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Add a phone number, |
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Edit or delete a phone number, |
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Add a text number, Notes:
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Edit or delete a text number, |
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Add an email, pager, or other contact option, |
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Edit or delete an email, pager, or other contact option, |
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Disable push notifications, |
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Remove a mobile device, |
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Take one or more of these actions.
If you want to... | Then... |
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Add an address, |
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Edit or delete an address, |
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Take one or more of these actions.
If you want to... | Then... |
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Add ICS positions for a new facility or plan, |
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Add, edit, or remove ICS positions for an existing facility or plan, |
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Take one or more of these actions.
If you want to... | Then... |
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Change the contact's login email, Note: To change the contact Login email, you must deactivate the current account and create a new account with a new Login Email. |
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Add access to a facility, |
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Edit access to a facility, |
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Remove a facility, |
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If you want to add notes, take these actions.
In the field, enter information about the contact and/or changes you made to the contact's account.
Click Save.