|
Are you having trouble accessing the eICS site?
Review these scenarios to identify the cause and resolution that applies to your situation.
Cause | Resolution |
---|---|
The eICS site address was entered incorrectly. | In your browser's address field, enter: https://eics.juvare.com. |
There is a network or organization firewall preventing access. In this case, you will usually see an error message that states your access to the website is blocked. | Contact your organization's IT department and ask them to allow access to the eICS site. |
Cookies are disabled for your browser (cookies must be enabled). | In your browser settings, enable the use of cookies. If you need assistance with this, consult your browser's Help. |