If you have the appropriate permissions, you can edit a contact's record, including their contact information, ICS positions, notification preferences, and access to facilities. The fields and options you edit through this procedure are described in-depth through the article Contact Elements.
You can also assign an Incident Command System (ICS) position to a contact, edit a contact's assigned positions, or remove a position from the contact's record. In this way, you can build the Depth Chart for positions that are active on your plan. Additionally, you can add facilities and assign access levels (permissions) to those facilities for the contact. You can also completely deactivate a contact's account when needed.
Point to Planning and click Contacts. The Contacts for (facility/domain) page opens.
In the Contacts for list, select the domain or facility.
On the left, locate and select the contact. The contact's details appear on the right.
Take one or more of these actions.
If you want to... | If it is not already open... | Then... |
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Edit their name, organization details, or resource type, | Click General Info / Email / Phone, |
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Add a phone number, | Click General Info / Email / Phone, |
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Edit or delete a phone number, | Click General Info / Email / Phone, |
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Add an email, pager, or other contact option, | Click General Info / Email / Phone, |
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Edit or delete an email, pager, or other contact option, | Click General Info / Email / Phone, |
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Disable push notifications, | Click General Info / Email / Phone, |
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Remove a mobile device, | Click General Info / Email / Phone, |
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Add an address, | Click Address, |
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Edit or delete an address, | Click Address, |
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Add ICS positions for a new facility or plan, | Click ICS Positions, |
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Add, edit, or remove ICS positions for an existing facility or plan, | Click ICS Positions, |
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Change the contact's primary email, | Click Account Information / Log In, |
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Add access to a facility, | Click Account Information / Log In, |
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Edit access to a facility, | Click Account Information / Log In, |
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Remove a facility, | Click Account Information / Log In, |
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Add notes, | Click Notes, |
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