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During an incident, working with contacts includes viewing their current statuses and availability, changing their status, and communicating with them about the incident.
Any application user who has been granted access to an incident can change the contact information for any other contact involved with the incident. Users can create external contacts, edit information for a facility's contacts, and edit incident-specific preferred contact information.
From the Contacts tab, you can change a contact's status, send an email to the contact, search for a contact, and add a new contact.
In addition, you can:
The tab shows contacts associated with this incident's IRG and those who have been assigned a position for the incident. The following filtering options are available in this tab:
You can sort the contact list by clicking any column heading in the table. If you sort by Availability/Location, the list sorts by meaning rather than alphabetically. All contacts who have indicated they are available immediately are at the top, those who indicated a specific timeframe for availability are sorted in the order of the time they specified, and Unavailable contacts appear at the bottom of the list.