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You can archive records for patients who no longer need to be tracked in your system. The system retains the record, but the patient no longer appears in your dashboards. Records can be archived one at a time or as a group (when all records are associated with an ended incident).
Note: You cannot archive a patient who is associated with an active incident.
In addition, EMTrack automatically archives certain patient records.
After ending an incident, you can archive all patients associated with the incident. A window appears that indicates the number of records to be archived, and depending on the number, the process may take a few moments. As a result, you are asked to provide an email address if you want to be notified when the process is complete. However, you do not need to enter an email address if you do not want to be notified.
Note: Mobile devices store client records when connectivity is lost and it is not possible to upload them immediately to your EMTrack system. Keep this in mind when you archive all client records for an incident. These stored records might be uploaded after you complete the archival process.