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Authorized administrators can create new user accounts for the locations they manage. The location you assign to the user governs their access to provider facilities, patients associated with those facilities, and EMTrack features. Refer to Locations and Roles for more information.
Note: To change a user's login email, you must simply create a new account with the new login email and deactivate or delete the account with the old login email.
In addition, note the following:
Important: If you want the person to have access to the solution, you must provide a login email. Then, the person will receive a welcome email, through which they must activate their account. For more information, go to Activate an Account.
To create a user account
Enter the requested information.
Field | Description |
---|---|
Auth Provider | Juvare Account Services; the method for account verification. |
Login Email | Necessary to log in. Unique email at which the user can receive and respond to emails. |
Username | Name previously/temporarily used to log in. |
First Name, Middle Name, Last Name | User's name. |
Organization | User's organization affiliation. |
Time Zone | User's time zone. |
Work Phone, Mobile Phone, Text Pager, Email | User's contact information. |
State, Level, License # | User's healthcare provider information, such as their level (doctor, nurse, EMT) and license number. |
Location, Role | User's default location (division) and role at that location. |