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Home > eICS > eICS - Juvare Exchange > About Juvare Exchange


Juvare Exchange is the first-of-its-kind collaborative incident management network. It was developed to connect government agencies and departments, private organizations, corporations, and healthcare facilities in real time.

By eliminating organizational silos and optimizing information sharing, Juvare Exchange fosters scalable coordination for local, state, regional, and national emergency response to more effectively save lives, protect property, and strengthen brands.

Juvare Exchange is comprised of networks. Networks consist of members that can be participants, user groups, and in some cases other networks. Network members see information that anyone in Juvare Exchange chooses to share with the network. Administrators can request network membership for the participants, user groups, and/or networks they manage.

Administrators determine if general information about their organization is shared with Juvare Exchange. Then, people with assigned rights to create and update incidents, events, status changes, and/or log entries choose whether to share that information with Juvare Exchange.

Other people see the information you share through Juvare Exchange when a participant, user group, or network to which they belong is a member of a network with which you share data. In Juvare Exchange, network data can be filtered to limit or expand the data on your dashboard.

To help you better understand Juvare Exchange and how to use it, the central concepts are defined below.

Networks

At the heart of Juvare Exchange is a system of networks. Networks are comprised of JX user groups, participants, and/or other networks, and they define the entities with whom you want to share information.

Participants can create networks that connect their own facilities, as well as networks that bring diverse entities within a city, state, or region together. Participants can also request membership in networks created by someone else. Only network members see information about shared facilities and incidents.

In the JX Network Management window, there are three tabs:

  • Managed Networks are networks created by your domain and region.
  • Connected Networks are the networks to which .
  • All Networks are all networks available in the Juvare Exchange.

Members

Members are user groups, participants, and/or other networks that belong to a network.

User Groups

User Groups are groups of people, within a domain or region, that have access to Juvare Exchange for viewing and interacting with shared data. User groups are configured across roles and facilities, allowing you to create focused groups that can be added to different networks and therefore, access different data.

Participants

Participants are agencies, states, organizations, and/or corporations that belong to Juvare Exchange. When a participant is selected as a network member, all user groups that belong to that participant are included.

Dashboard

The dashboard is the main page in Juvare Exchange. It provides a view of key indicators such as status summaries, mapped data, and important alerts. The information displayed on the dashboard comes from the networks that share information with you (through a participant, user group, or network) and the networks whose data you choose to view, through Filter Networks.

Status Summaries

Status summaries are presented on the dashboard to keep you informed about critical information such as significant incidents, activated jurisdictions, weather alerts, emergency department statuses, available beds, and health advisories.

Sources

Sources indicate from where the data originates. For example, clicking a status summary opens a details window with information about available statuses or types of information, and whether the data is coming from Juvare Exchange or another provider.

Directory

The directory is a list of participants and networks that are connected through Juvare Exchange.

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