Note: You must have a security question and answer set up within the application to use the credential reset feature. If you do not have the security question and answer set up and you forget your password, contact your system administrator to reset your password.
*Your eICS system may have a maximum number of allowed log in attempts. If you have exceeded this limit or are unable to reset your credentials, contact Juvare Support by sending an email to support@juvare.com or calling 1-877-771-0911.