Home > WebEOC > Alerts > About the WebEOC Inbox


The WebEOC Inbox provides a central repository for reviewing, organizing, and responding to internal notifications you receive through WebEOC. This Inbox replaces the Control Panel notifications.

Inbox notifications are accessible through your Inbox, on the web, and your mobile app. When you use the mobile app, push notifications indicate when a new Inbox notification is received from Ad-Hoc notifications or boards.

In WebEOC, the Inbox is located on the toolbar.

When you receive a notification, the icon displays the number of notifications you received. Clicking the icon causes the Inbox to open. By default, Inbox notifications are presented in reverse chronological order, but you can filter and sort notifications as needed.

Other actions you can perform in the Inbox include clicking a WebEOC URL link that displays the details that triggered the notification to be sent, archiving or restoring archived notifications, and responding to notification polls.

Notes:

  • The WebEOC Inbox requires WebEOC 9.10 or later.
  • Mobile access to the WebEOC Inbox requires WebEOC Mobile 3.0 or later.
  • Configuration is required. Contact your Client Success Manager (CSM) at Juvare to enable the plugin.
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