There are two ways to acknowledge a patient, through the patient record or through the transport.
To acknowledge a patient through the patient record
- Find the patient record:
- In a client list gadget.
- By clicking the view icon in the client list gadget to open the patient list.
- By clicking an area in a client summary gadget to open the patient list.
- By using the Filters tab.
- In the gadget, patient list, or search results, click the view icon for the patient. The Detailed Patient Information window opens.
- Click More, point to Actions, and select Acknowledge.
- If appropriate, enter a Comment.
- Click Acknowledge.
- Click Done. The Detailed Patient Information window closes.
To acknowledge a patient through the transport
- On the Transports tab, locate the patient and on the right, click Details. The Incoming Patient Details page opens.
- Review the patient details and, as appropriate, click Acknowledge.
- If appropriate, in the Message EMS Unit section, enter your message and click Send to share it with the EMS unit transporting the patient.