Home > WebEOC > Alerts > Add a New Contact


Use the Contacts plugin to enter and maintain contact details for external recipients.

Note: Internal contacts are updated in the Admin area.

To add a new contact

  1. In the PlugIns section of the control panel menu, click Contacts.



  2. Click the Accounts tab.
  3. On the Accounts page, click + New

  4. On the Basic Information page, complete the fields, and then click Next.

    Field

    Description

    Valid Values or Example

    Email

    Email address

    John.Smith@email.com

    First Name

    Given name

    John

    Last Name

    Family name

    Smith

    System Role

    Access to features and functions.

    • Regular User
    • Client Admin

    Status

    The contact’s status.

    • Active
    • Inactive
    • Closed
    • Deleted
  5. On the Personal Information page, enter the contact’s address, and then click Next.
    • As you enter information, the system provides possible address combinations.
  6. On the Contact Information page, complete the fields, and then click Submit. The contact is added to the Accounts page and the accounts panel displays a summary of the details.

    Field

    Description

    Valid Values or Example

    Login Email

    Email address from the Basic Information page.

    Note: This field is automatically completed and cannot be modified on this page.

    N/A

    Additional Contact Emails

    Alternate email address. Click + Add Email to add email addresses.

    JSmith@email.com

    Contact Phone Numbers

    Phone number for the contact.

    • Must be a valid phone number.
    • Click + Add Phone Number to add phone numbers.
    • Select the type of communication that can be sent using each number.
    • (949) 699 2300
    • 978-977-2345
    • +1 (408) 325-2200
    • +44 1865 380990                   

    Emergency Contact Name

    First name and last name.

    Mary Smith

    Emergency Contact Relationship

    Relationship to the contact.

    • Spouse
    • Co-worker
    • Relative
    • Friend
    • Other
  7. Click Submit.  The contact is added to the Accounts page.


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