As a Customer Administrator, you can add items to item types and specify their attributes. For more information on attributes, refer to:

  • Work with Attributes - procedures for adding, requiring data, and more
  • Categories and Item Types - an overview of Attributes and details about Maintenance features

To add an item

  1. On the Settings tab, click Categories. The Categories page opens.
  2. Locate and select the appropriate category folder.
  3. Locate and select the item type.
  4. In the left pane, click Add Item.
  5. In the right pane, enter the item Name.
  6. In the Optional Attributes section:
    1. Click Add Attribute. The Attribute window opens.
    2. Click each attribute you want to add to this type.
    3. When you are done, click Close.
  7. To make an attribute required, select its Required check box.
  8. Click Save.