Home > EMTrack > EMTrack Juvare Events > Cancel an Appointment

To cancel an appointment (Juvare Events user) 

  1. In Juvare Events, on the left, click Events. The Events page opens.
  2. Locate the event and, on that row, click the event name.
  3. On the left, click Orders.
  4. On the left, click All orders.
  5. Locate the order and, on that row, click the order code.
  6. Click Cancel order. A confirmation window opens.
  7. Click Yes, cancel order.

To cancel an appointment (patient)

  1. After completing the registration, the Order receipt page opens.
  2. On that page, toward the bottom, click Cancel order. A confirmation window opens.
  3. Click Yes, cancel order. The Order receipt page opens again.
  4. Make sure the ticket says Canceled at the top.