Administrators with appropriate rights can copy users for the regions and resources they administer. Copying a person’s account does not change that account, but rather copies the resource rights, roles, advanced rights, notification preferences, form security, event template security, views, and multi-region event rights to create one or more new accounts.

To copy a user account, you must specify the username, name, and login email for each new person. For more information about users and components of user accounts, go to the article About Users.

To copy a user

  1. In the main menu, click Setup and then click Users. The Users List opens.
  2. Locate the person you want to copy and, on that row, click the Full Name. The person’s profile opens.
  3. Above the User Profile section, click Copy. The Copy User page opens.
  4. Enter this information.

    Field

    Description

    Username

    Unique identification.

    Full Name

    First and last name of the user as it will appear in the solution. For example, Alex Smith.

    First Name and Last Name

    First and last name of the person.

    Login Email

    Email address is required to log in to the solution and necessary for resetting the password.

  5. If you want to create more than one user with the same roles and rights, click Add new row. A new row appears in the table.
  6. Enter the UsernameFull NameFirst NameLast Name, and Login Email again.
  7. Repeat to generate as many new accounts as desired.
  8. Click Begin copy.... Copying accounts may take time, so feel free to navigate around and work in the solution as usual.
  9. To check the status of user copying, in the main menu, click Setup and, in the list, click Jobs. The Jobs Menu opens and lists the status of recent tasks.