Template name | The name or title of the template. | 200 alphanumeric characters |
Sender | The originator of the notification. | - Myself
- Select Organization
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Subject | The subject of the notification. | 200 alphanumeric characters |
Message type | The reason or purpose of the notification. The message type appears in front of the subject to quickly indicate the purpose of the notification. | - Alert
- Advisory
- Exercise
- Test
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Recipients | The intended recipients of the notification. Tip: The number of recipients displays below the Recipients field. Click the link to view details. | Select from available individuals, positions, groups, organization groups, and notification groups |
External Recipient Options | Allows you to download a template and/or upload a list of external recipients via a comma-separated values (CSV) file. | - Download CSV Template
- Upload CSV
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Delivery Methods | The channels you want to use to send the notification. The standard notification channels include internal messages and emails. Other channels such as voice messages, text messages, and so on, can be set up as an upgrade. | Actual setup depends on your configuration but can include: - Email
- Voice messages
- Text messages
- Others
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Send this message internally | Sends the notification to the user's WebEOC Inbox. | - Selected =Yes
- Not selected = No
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Email | The contents of the email notification. Note: Use the ${responseUrl} placeholder to insert a link that recipients can click to enter their response. If you do not insert the placeholder, the link is automatically added to the end of the notification. | 2500 alphanumeric characters |
Text/Voice | The contents of the text or voice notification. | 2500 alphanumeric characters |
Responses | Whether you want recipients to respond to the notification. | Select the checkbox to allow responses. |
Response options | If you allow responses, add one or more options that the recipient can select for the response. Click Add Response to add fields that you can populate. | 100 alphanumeric characters |
Available for response | The number of hours the recipient has to respond to the notification. | 1 – 24 |
Voice follow-up options | If you are sending a voice notification, select the number of times to call and the time between the calls. | Number of times to call: Time between calls: - 1 minute
- 2 minutes
- 3 minutes
- 5 minutes
- 10 minutes
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Send date & time | Whether you want to send the notification immediately, or specify a later date and time. | - Selected = Send immediately
- Not selected = Schedule for a later date and time
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Delivery order | Whether you want to send the notification to all delivery channels at the same time, or separately (for example, first send the email, next send the text message, and then send the voice message). | - Blast = Send to all delivery methods at the same time
- Escalation = Send to one delivery method at a time
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