Home > EMTrack > EMTrack Juvare Events > Edit Juvare Event Users

To edit users in Juvare Events

  1. In Juvare Events, on the upper right, click Admin mode. The button turns red and changes to End admin session.
  2. On the left, click Users. The Users page opens.
  3. Use the filters to search for and locate the person. 
  4. On that row, click the person’s email addressThe person's user page opens.
  5. If appropriate, take any of these actions.
    1. To send a password reset link, click Send password reset email.
    2. In the Base settings section, select or clear the is active check box.
    3. Edit the person’s Full name, Language, and Default timezone.
    4. Select or clear the Is a Site Admin check box.
      Note: Selecting this check box enables Admin Permissions, which means the person can view and edit events, organizers, user settings, users, and global settings.

    5. In the Log-in Settings section, edit the person’s E-mail or create a New Password and Repeat new password.
    6. Select or clear the Two-factor authentication is required to log in check box.
      Note: Two-factor authentication is performed through Google Authenticator. The person will need to download and use the Google 2FA app available through the IOS or Android app store.

  6. Click Save.