Voice notifications can be enabled, and turned on or off by default, or disabled by facility.
When voice notifications are enabled, you see the option to send voice and/or email notifications when creating or updating an incident. You can choose to have voice notifications on or off by default, but either way, the person creating the incident can see the option and decide whether to send voice notifications to some or all contacts and candidates. When voice notifications are disabled, the option for voice notifications no longer appears and notifications are only sent through email.
For more information, go to the articles: About Notifications, Automatic Notifications, and/or Voice Notification Tips.
To enable or disable voice notifications for a facility
On the Home page, point to Planning and select Facilities. The Facility Administration page opens.
Locate the facility in the list and click it. Information about that facility appears on the right.
Click the Details drawer.
For Voice Notifications, click one of these options.
| Option | Description |
|---|
| Enabled, selected by default | Voice notifications are available for this facility and selected by default. |
| Enabled, not selected by default | Voice notifications are available for this facility, but they are not selected by default. |
| Disabled | Voice notifications are not available for this facility. |
Click Save.
