Your region may have chosen to enable the instant messaging feature in EMResource. If so, the IM option appears in the main navigation bar.
If you are authorized to initiate an IM chat session, you can initiate a private session (one-on-one) or start an IM conference with multiple participants interacting at the same time (refer to the following procedure).
Tip: In the chat or conference wizard, the fields in angle brackets (< and >) are placeholders for information you need to enter.
To initiate a session
Do one of the following:
From any page, click IM in the main navigation bar. The Instant Messaging page opens.
If you are viewing the detail of a resource, click the start group chat link (Users section) and proceed to step 7, below.
- Click New Conference. The Create New Conference window opens.
In Room Name, enter the name of the room.
In Description, enter a description for the room.
Click Create Conference. The window closes and the new conference appears in the Instant Messaging page.
In the right pane, click Invite. The Invite to Conference wizard opens.
Search for the participants by choosing one of the following, and select or enter the appropriate criteria:
List All Users
Find user(s) where <criterion> contains <character string>
Find user(s) for resource <selection>
- Click Next.
Select the check box for each individual or entity you want to invite to the conference.
Tip: The names of users who are currently logged in to EMResource appear in green.Click Invite. The wizard closes.
Type your message in the message bar.
Click Send. The message appears in the text box below the Room Name. It is preceded by your user name.
To continue responding, enter your message(s) in the message bar and click Send.