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A mobile provider is a transporting agency, such as EMS organizations and fire departments. Authorized administrators can create and manage transport units. Administrators have access to this feature as follows:

  • Regional Administrators can manage all mobile providers and units in their region.
  • Division Administrators in emergency management can manage units for their mobile providers.
  • Division Administrators in provider facilities cannot manage mobile providers or their units.

The administration page shows each existing provider's name and provides access to editing and deleting features. Your region or division may have set up preferred provider lists. You can easily add a new mobile provider to one or more of these lists as you are creating it.

Note: Labels allow you to categorize your mobile providers by the type of agency, services provided, and more. For more information, refer to Mobile Organization Labels.

Unit Management

Units you add to a mobile provider become available to users when they select that provider for transporting a patient. The user can also add a unit that is not in the provider's list; this unit is retained with the patient record, but it is not automatically added to that mobile provider's list of units.

Refer to Manage Provider Units for more information.

Multi-region Response

You can designate a mobile provider to represent the transport that a federal agency or other third party uses to transport a patient to another region. You can provide it a generic name, such as Federal Transport Asset. For this provider, consider specifying the following:

Field

Description

Agency number

Provider number assigned to this mobile provider

Labels*

Type of vehicle that is the responding unit for patient conveyance and/or the type of mobile provider

Example: Federal Transport Asset

*Labels can be used to locate the appropriate providers when adding or editing an incident.

Refer also to Mutual Aid Activation.