At Juvare, we offer services well beyond custom software development. We offer staff deployment in the event of an emergency, training plans, customized exercise scenarios, and process review consultation. Browse through the listed services and solutions to see everything we offer, or contact your Client Success Manager for more information.

Emergency Response Services

When it counts the most, you can have us in your corner, either on-site or remotely. Below is a list of services and solutions we offer to assist you with your emergency response. 

• WebEOC Administrator Deployment: Receive assistance with technical issues and system configuration during major incidents from a certified WebEOC administrator. Available on-site or remotely.
• Crisis Information Manager Deployment: Receive help with workflow improvements, reporting, and expense documentation for FEMA disaster reimbursements. Available on-site or remotely.
• Relief Staff Trainer Deployment: Receive guidance from our seasoned trainers in directing your volunteers and relief organization staff during an emergency. Available on-site or remotely.
• Surge Capacity Plan: Expand the size of your user base for the duration of a state or federally declared disaster and/or an aviation, maritime, or nuclear incident.

Exercise Packages

We can help you with your exercises, from development to facilitation.

• Prepackaged Exercise Scenarios: Provide your team with incident response training using our scenarios that are developed by WebEOC experts and ready to run in the WebEOC Simulator.
• Customized Exercise Scenarios: Let our experts develop and deliver custom exercise scenarios that address the primary incident risks and emergency concerns of your organization.
• After Action Review: Schedule a WebEOC After Action Review to evaluate how your team uses our solutions during an exercise and receive recommendations for future response efforts.
• On-site Exercise Support: Get on-site support from our experts in developing and facilitating a table-top or full-scale exercise.

Training Center Packages

At the Juvare Training Center, we have passionate trainers with real-world experience that offer a full catalog of courses. Training is offered online, at our facility in Atlanta, or even at your site. To find out more information and view the full course catalog and calendar, visit the Juvare Training Center today.

• eLearning Vouchers: Complete specially designed WebEOC training courses from anywhere in the world.
• Training Center Vouchers: Get hands-on WebEOC training for all skill levels at the Juvare Training Center in Atlanta, GA.
• Certified WebEOC Administrator Exam Vouchers: Take the written exam to become a certified WebEOC administrator.
• Training Plan Development: Take advantage of continuing education materials and training plans developed by our experts and customized for your organization.
• On-site Training Delivery: Bring our WebEOC experts on-site to train your team on everything from board building to add-on installation.

Technical Services

Our stellar team of technical experts are ready to help you with some of your most complex projects. 

• API Consulting: Let your development team take advantage of the many capabilities of WebEOC.
• Software Development: Work with our software developers to tailor WebEOC to your organization's operational processes.
• Third-party Integration: Allow our software developers to help you connect third-party tools to your WebEOC solution.
• WebEOC Fusion and Add-on Installation: Let a certified WebEOC administrator properly configure and connect multiple WebEOC servers and new add-ons.
• Process Development Consulting: Let us review your operational processes and establish them in WebEOC as organizational charts, boards, information flows, and action plans.
• Process Review Consulting: Allow our experts to provide feedback on the sustainability of your board system and assist you in implementing changes.
• Dedicated Staffing: Make one of our WebEOC administrators a member of your team to perform services ranging from solution administration and board building to help desk support. Available on-site or remotely.