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Home > EMTrack > EMTrack User Accounts > Create Users


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Authorized administrators can create new user accounts for the locations they manage.

The location you assign to the user governs their access to provider facilities, patients associated with those facilities, and EMTrack features. Refer to Locations and Roles for more information.

Note: To change a user's login email, you must simply create a new account with the new login email and deactivate or delete the account with the old login email.

In addition, note the following:

    If your organization uses more than one of our products,
  • Disregard the User Import Search section
  • appears
  • at the top of the
  • page. Refer to Import a User for more information.
  • window.
  • Middle Name is optional.
  • The Location you select is this new user's default location.
  • The Roles pick list contains only the roles established for the Location you selected.

Important: If

the Username already exists within Common Account Management (CAM), when you click Save the page displays a message and the user account is not saved. The Username field is highlighted in red. Either import the user or enter a different username

you want the person to have access to the solution, you must provide a login email. Then, the person will receive a welcome email, through which they must activate their account. For more information, go to Activate an Account.

To create a user account

  1. On the upper right, click System Settings.
  2. On the left, under Users & Devices, click Users. The Users page opens.
  3. Click New User. The 
  4. User Administration -
  5. Create New User
  6.  
  7. window opens.
  8. Search for the user to verify they do not already exist.
  9. Enter this
  10. Enter the requested information.

    Field

    Description

  11. Username

    User's username; used to log in to the system.

    Password

  12. Auth ProviderJuvare Account Services; the method for account verification.
    Login EmailNecessary to log in. Unique email at which the user can receive and respond to emails.

    Username

    Name previously/temporarily

  13. User's initial password;
  14. used to log in

  15. to the system
  16. .

    First Name, Middle Name, Last Name

    User's name.

    Organization

    User's organization affiliation.

    Time Zone

    User's time zone.

    Work Phone, Mobile Phone, Text Pager, Email

    User's contact information.

    State, Level, License #

    User's healthcare provider information, such as their level (doctor, nurse, EMT) and license number.

    Location, Role

    User's default location (division) and role at that location.

  17. Click Save.