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To cancel an appointment (Juvare Events user

) 

1. In Juvare Events, on the left, click Events. The Events page opens.
2. Locate the event and, on that row, click the event name.
3. On the left, click Orders.
4. On the left, click All Ordersorders.
5. Locate the order and, on that row, click the order code.
6. Click Cancel Orderorder. A confirmation window opens.
7. Click Yes, Cancel Ordercancel order.

To cancel an appointment (patient)

1. After completing the registration, the Order Receiptreceipt page opens.
2. On that page, toward the bottom, click Cancel Orderorder. A confirmation window opens.
3. Click Yes, Cancel Ordercancel order. The Order Receipt receipt page opens again.
4. Make sure the ticket says Canceled at the top.