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Authorized administrators can create new user accounts for the locations they manage. The location you assign to the user governs their access to provider facilities, patients associated with those facilities, and EMTrack features. Refer to Locations and Roles for more information.

Note: To change a user's login email, you must simply create a new account with the new login email and deactivate or delete the account with the old login email.

In addition, note the following:

• If your organization uses more than one of our products, Disregard the User Import Search section appears at the top of the page. Refer to Import a User for more information.window.
• Middle Name is optional.
• The Location you select is this new user's default location.
• The Roles pick list contains only the roles established for the Location you selected.

Important: If

you want the person to have access to the solution, you must provide a login email. Then, the person will receive a welcome email, through which they must activate their account. For more information, go to Activate an Account.

To create a user account

1. On the upper right, click System Settings.
2. On the left, under Users & Devices, click Users. The Users page opens.
3. Click New User. The Choose Create New User Access Type window opens.Click Password or PIN Only. The window opens.

4. Enter the requested information.
   

   Field	Description
   Username	User's username; used to log in to the system.
   Auth Provider	Juvare Account Services; the method for account verification.
   Login Email	Necessary to log in. Unique email at which the user can receive and respond to emails.
   Username	Name previously/temporarily	Password	User's initial password; used to log in to the system.
   First Name, Middle Name, Last Name	User's name.
   Organization	User's organization affiliation.
   Time Zone	User's time zone.
   Work Phone, Mobile Phone, Text Pager, Email	User's contact information.
   State, Level, License #	User's healthcare provider information, such as their level (doctor, nurse, EMT) and license number.
   Location, Role	User's default location (division) and role at that location.

5. Click Save.