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With appropriate rights, you can indicate how users receive event notifications based on the type of event. If the corresponding contact details have been entered for the user, you can choose
to have the solution send notifications by email, text, pager, voice, and web page when an event is started, updated, and possibly ended.
If the event is ended quietly, no notifications are sent. Email and text notifications
contain high-level details,
including the name of the event, the name of the individual who created or edited
it, and the affected regions.
Offering quick access to the event, the email
and text notifications also
include a link to
the event page in EMResource. For some event types, you can limit notifications to only be sent when the event involves resources with which the user is associated. If this option is supported, the My Resources Only checkbox will be visible.
You can also subscribe the user to your region's ad hoc events by selecting notification methods associated with the Ad Hoc Event type.
For some types of events you can also set a limit on notifications. If the event supports this feature, the My Resources Only check box appears in the Notification Limit column.
If you select this check box for an event type, the system sends notifications to the user only when one or more of that user's resources are involved in the event.
For details on automated alerts and notifications, refer to
To manage a user's event
notifications
- In the main menu, click Setup and then click Users.
- The Users List opens
- Locate the
- person and, on that row, click their Full Name. The View User page opens.
- Above the User
- Profile section,
- click Preferences and, in the list, click Notification Preferences. The Notification Preferences for (user name)
- page opens.
- Under Event Notifications, for each Event Type, select the
- checkboxes for the Notification Methods you want to enable (for example, E-mail,
- Text, Pager, Mobile App, Voice, or Web Page).
- If you want to limit notifications to events that involve
- their resources
- , select
- the My Resources
- Only checkbox.
Click Save.
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- Click Save.