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Home > EMTrack > EMTrack Patients > Receive PatientsAcknowledge a Patient


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Patients should be marked "received" when they arrive at the destination facility. This changes the patient's Status to Received and their Tracking Summary to At location.

There are several ways to receive patients, including There are two ways to acknowledge a patient, through the patient record , a dashboard gadget, or through the transport.

To

receive

acknowledge a

single

patient through the patient record

  1. Locate Find the patient through a dashboard gadget, quick search, or filter.
  2. In the list or results, locate the patient and on that row, click the view icon. The Detailed Patient Information window opens.
  3. At the top, click Receive. The Receive window opens.
  4. In the Location list, click the location at which the patient is being received.
  5. If appropriate, in the Sub-Location list, click the sub-location.
  6. If appropriate, for Comment, enter notes about the situation or condition of the patient.
  7. Click Receive. The Receive window closes.
  8. Click Done. The Detailed Patient Information window closes.

To receive one or more patients through a dashboard gadget

  1. Locate and view the patients list through:
    • A dashboard gadget by clicking the view icon on the upper right of the gadget window.
    • A dashboard gadget by clicking a client summary element.
    • The Filters tab.
  2. For each patient you want to receive, select the corresponding check box to the left of their record.
  3. In the Actions menu, click Receive. The Receive window opens.
  4. In the Location list, click the location at which the patient is being received.
  5. If appropriate, in the Sub-Location list, click the sub-location.
  6. If appropriate, for Comment, enter notes about the situation or condition of the patient.
  7. Click Receive. The Receive window closes.
To receive
  1. record:
    • In a client list gadget.
    • By clicking the view icon in the client list gadget to open the patient list.
    • By clicking an area in a client summary gadget to open the patient list.
    • By using the Filters tab.
  2. In the gadget, patient list, or search results, click the view icon for the patient. The Detailed Patient Information window opens.
  3. Click More, point to Actions, and select Acknowledge.
  4. If appropriate, enter a Comment.
  5. Click Acknowledge.
  6. Click Done. The Detailed Patient Information window closes.

To acknowledge a patient through the transport

  1. On the Transports tab, locate the patient and on the right, click Details. The  Incoming Patient Details  page opens.
  2. Review the patient details and, as appropriate, click Acknowledge.
  3. If appropriate, in the Message EMS Unit section, enter your message and click ReceiveSend to share it with the EMS unit transporting the patient.