When enabled, Juvare Exchange is accessed from within your solution. If you have a role that is authorized to use Juvare Exchange, you will see the JX tab on the main menu or within an incident.
The information you see in Juvare Exchange depends on the participants, JX user groups, and networks to which you belong, as well as the information that organizations and facilities choose to share with those entities.
To navigate Juvare Exchange
- In your solution, click the JX tab. The Juvare Exchange page opens; by default, all available networks are visible on your dashboard.
- To filter networks so that only certain information appears on your dashboard (in your status summaries, map, and updates), take these actions.
- Toward the top, click Filter Networks. The network list opens.
- Select the check box for each network whose information you want to see on your dashboard.
- To close the list, click elsewhere on the dashboard.
- On the left, in the status summary panel, point to an indicator to see a preview of the data or click an indicator to open the status summary details.
- To filter map layers, take these actions.
- Click the map layer icon. The map layer list opens.
- Select or clear the check box for one or more layers. Only selected layers and map base layers appear on your map.
- To close the list, click the map layer icon.
To navigate the map, take any of these actions.
If you want to…
Then…
Get more information,
Click the icon or area on the map. The resource window opens. To close the window, click elsewhere on the dashboard.
Move the map,
Drag it in any direction.
Re-center the map,
Click the home icon.
Zoom in,
Click the plus icon.
Zoom out,
Click the minus icon.
In the updates panel, take any of these actions.
If you want to…
Then…
View update details,
Click an update. The Entry Details appear. To return to the list, click Back.
View more updates,
Scroll through the list and at the bottom, click Load More.
Search updates,
At the top of the panel, enter the type, keyword, or facility name. The list is updated to display only updates that match your search criteria.
Filter updates,
Take these actions.
a. Click the update filter icon. The filter window opens.
b. Select or clear the check box for one or more filters. The list is updated to display only updates that match your filter criteria.
Note: If you select both Source and Type filters, the results are only those updates that meet all selected filters. In other words, filters are combined with an AND operator. For example, if you select MyState as the source, Medical as the facility type, and Amber Alert as the incident type, only updates related to Amber Alerts at medical facilities in your state will be displayed.
c. To close the list, click the update filter icon.
- For information about participants in the selected networks, take these actions.
- Click Directory. The Directory page opens on the Participants tab. Participants are listed alphabetically. Click a participant name for details.
- Click JX Networks. All networks in Juvare Exchange are listed alphabetically. Click a network for details.
- As necessary, you can navigate between the JX tab and other tabs in your solution to gain micro- and macro-level insight on incidents and events in your networks.