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Home > eICS > Guide - Settings > Edit Your Profile


You can update information such as your password, security question, phone numbers, notification preferences, and other details on your profile as needed. The fields and options you edit through this procedure are described in-depth through the article About Your Profile. 

eICS notifies you when an emergency occurs. By default, notifications are sent to your phone, email and/or pager. As a result, it is important that you specify at least one phone number and one email in your profile. When you have more than one phone number, the notification preferences feature in eICS allows you to set or change the order in which the system notifies you by phone.

You can also:

  • Change your primary email address. eICS sends system notifications to your primary email address. Notifications include the initial "Welcome to eICS" message, the message sent when a change is made to your password, and the response when you request your username. When your account was set up, the administrator specified an email address for you, and eICS set this as your primary email. You can change your primary email at any time from your profile.

  • Manage your mobile devices. The first time you log in to eICS from your mobile device, the device is automatically registered to your profile. You can manage some details for your registered devices.

To edit your profile

  1. Point to Settings and click My Profile. Or, on the Home page, click Update My Information.

  2. Take one or more of the following actions, and then click Save.

If you want to...

Then...

Add a phone number,

  1. Open the General Info / Email / Phone drawer.

  2. In the Phone and Notification Order section, click add. Three fields open in the section.

  3. In the first field, enter the phone number.

  4. In the second field, use the menu to select the type of phone.

  5. In the third field, use the menu to select the order in which this number should be contacted with notifications.

Tip: Select Do not notify to exclude a number from notifications.

Edit a phone number,

  1. Open the General Info / Email / Phone drawer.

  2. In the Phone and Notification Order section, click the field you want to edit.

  3. Make the changes.

Tip: Click remove to remove any phone number added by mistake or that is no longer valid.

Add an email or pager,

  1. Open the General Info / Email / Phone drawer.

  2. In the Email/Pager/Other section, click add. Two fields open in the section.

  3. In the first field, enter the contact number.

  4. From the second field's drop-down menu, select the contact type.

Tip: To receive eICS notifications as text messages on your mobile device, go to the article Receive Notifications as Text Messages.

Edit an email or pager,

  1. Open the General Info / Email / Phone drawer.

  2. In the Email/Pager/Other section, click the field you want to change.

  3. Make the changes.

Tip: To remove a contact method added by mistake or that is no longer valid, click remove.

Add an address,

  1. Open the Address drawer.

  2. Click add. Address fields open in the drawer.

  3. In these fields, enter the appropriate address information.

  4. From the drop-down menu, select the address type.

Edit an address,

  1. Open the Address drawer.

  2. Click the field you want to change.

  3. Make the changes.

Tip: to remove an address added by mistake or that is no longer valid, click remove.

View an address you entered,

  1. Open the Address drawer.

  2. For the address you want to view, click View on Map. A new browser window opens and displays the location.

To change your primary email address

  1. Point to Settings and select My Profile. The My Profile page opens.

  2. Click Change Primary Email. The Primary Email field is enabled.

  3. Make your changes.

  4. Click Save.

To manage your devices

  1. Point to Settings and click My Profile.

  2. Open the General Info / Email / Phone drawer.

  3. To disable push notifications for this device, clear the Notify check box.

  4. To remove this device from you profile, click remove.

  5. Click Save.

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