You can reactivate user accounts in your region or division, depending on your level of administrator rights. When you reactivate a user, you must also reactivate at least one of their locations/roles.
If a user's name has been struck through (such as "name") in the User Administration page, the user has been deactivated.
To reactivate a user account
- On the upper right, click System Settings.
- On the left, under Users & Devices, click Users. The Users page opens.
- Locate the user and on that row, click the edit icon. The User Administration - Update window opens.
- Select the Active check box.
- Click Manage Roles. The User Role Administration page opens. Deactivated appears in the Role column for each Location.
- To reactivate this user's access to a location:
- Locate the role you want and click the edit icon. The Edit Role window opens.
- Select the Role.
- Click Update.
- Repeat these steps to reactivate other locations and roles for the user.