Home > EMTrack > EMTrack User Accounts > Manage a User's Role


Regional Administrators can add a location/role to a user's account. Divisional Administrators can manage certain aspects of a user's locations/roles.

For more information, please see Locations and Roles.

To manage roles

  1. On the upper right, click System Settings.
  2. On the left, under Users & Devices, click Users. The Users page opens.
  3. Locate the user and on that row, click the edit icon. The User Administration - Update page opens.
  4. Toward the bottom, click Manage Roles. The User Role Administration window opens.
    Note: If a feature does not appear in this page (such as the edit icon or the Add Role button), you do not have access to that feature.
  5. To add a role for this user:
    1. Click Add Role. The Add Role window opens.
    2. In the Location list, click the appropriate agency or facility.
    3. In the Role list, click the title or role.
    4. If you want this to be the user's default role, select the Default check box.
    5. Click Save. The Add Role window closes.
  6. To edit a user's role for a location:
    1. Locate the role you want and on that row, click the edit icon. The Edit Role window opens.
    2. In the Role list, click a different title or role.
    3. If you want this to be the user's default role, select the Default check box.
    4. Click Update. The Edit Role window closes.
  7. To change a user's default location:
    1. Locate the role you want and on that row, click the edit icon. The Edit Role window opens.
    2. Select the Default check box.
    3. Click Update. The Edit Role window closes.
  8. To delete a user's location/role:
    1. Locate the role you want and on that row, click the delete icon. A window opens asking you to confirm the deletion.
    2. Click OK. The window closes and the location/role is permanently removed.