Home > eICS > Community Resources - FAQs > How Do Voice Notifications Appear?


Question

How will incoming voice notifications from the eICS system appear on your phone?

Answer

Incoming calls from eICS appear on your phone as a call from one of these numbers: 916-640-1307 or 470-260-9760.

However, administrators can assign a name to these phone numbers in eICS to better identify the source of voice notification calls. For example, calls may appear to be coming from the Alert Network.


Note

    • Contacts: We recommend you add the 916-640-1307 and 470-260-9760 numbers to the contact list on your mobile phone to better identify these calls.
    • Administrators: We recommend you assign a meaningful name to the 916-640-1307 and 470-260-9760 numbers in eICS so that it is easier for recipients to identify these calls.