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 Home > EMTrack > EMTrack Juvare Events > Create and Edit Users

To create new users in Juvare Events

  1. Log into Juvare Events. You will land on your Dashboard.
  2. At the top, right hand corner of the page, you will see your name and Admin mode just to the left.
  3. Click Admin mode. That button should turn red and change to End Admin session.
  4. On the left-hand side of the screen, click
  5. This will take you to the User Settings menu. Here you can view all current users and/or create new ones.
  6. At the top of the page, you will see a series of search boxes which can help you search for users. Under the search box labeled Search Query there is a Create a new User
  7. Click Create a new User. This will take you to a new Create User
  8. Here you can enter the user’s full name and language preferences. Change the user’s default timezone to what is most appropriate for the user.
  9. Under the Log-in Settings section, set the user’s email and password.
    Note: This password can be changed when the user logs in for the first time. A temporary password is fine.

  10. Click Save at the bottom.

To edit users in Juvare Events

  1. Log into Juvare Events. You will land on your Dashboard.
  2. At the top, right hand corner of the page, you will see your name and Admin mode just to the left.
  3. Click Admin mode. That button should turn red and change to End Admin session.
  4. On the left-hand side of the screen, click
  5. From the search bar, you can search for users or find them from the list of users below.
  6. When you find your desired user, click on the user’s email on the left-hand side or the Edit User button on the far right.
  7. You will then be taken to the User Settings.
  8. On this page, you can send a password reset link to the user’s email located under the user’s email address at the top of the page.
  9. Under Base Settings, you can edit/change the user’s name, language preferences, and timezone defaults.
  10. Under timezone, there is a Is a Site Admin check box. Checking this box will enable Admin Permissions for this user meaning they can view all Organizers and events as well as edit global settings such as creating a new user.
  11. Under Log-in Settings, you can edit/change the user’s email address and password. You can also enable 2-Factor Authentication for additional security.
    Note: The 2-factor authentication will be through Google 2FA. You will need to download the app from the IOS/Android app stores.

  12. Click Save.


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