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Attention

The help documentation for eICS has moved to our new Help Center. Please follow the link for the latest release notes, help updates, and more. If you need assistance accessing the new site, contact the Juvare Support Center at 877-771-0911. 

Plan Summary

About the Plan Summary
Activate a Plan
Copy Plan Candidates and Contacts
Create a Plan
Edit a Plan
Manage Plan Availability
Manage Plan Files
Plan Summary Elements

IRGs

About IRGs
Add Locations to an IRG
Add Objectives to an IRG
Copy an IRG
Create an IRG
Delete an IRG
Edit an IRG
Edit or Delete IRG Locations
Edit or Delete IRG Objectives
IRG Elements
IRG Mission Statements
Manage IRG Files
Manage IRG Positions

Facilities

About Facilities
Add a Facility
Delete a Facility
Edit a Facility

Contacts

About Contacts
About User Roles
Activate or Deactivate a User Account
Add a Contact
Contact Elements
Contact Template and Report
Edit a Contact
Manage Contacts with the Template
Permissions
Print Contact Information
Reinstate a Contact
Remove a Contact from a Facility

ICS Chart

About the ICS Chart
Edit Position Contact Information
Edit the Depth Chart
Manage IRGs Associated with a Position
Manage Labor Pool and Other Groups
Manage Position Files
Manage the Chain of Command

Library

About the Library
Add a File to eICS
Add a Folder to eICS
Check In a File
Check Out and Edit a File
Copy or Move a File or Folder
Delete a File or Folder
Discard a Checked Out File
Library Elements
Manage ICS Positions for a File
Manage IRGs for a File
Rename a File or Folder

Incidents

About Incidents
Archive or Unarchive an Incident
Close an Incident
Create an Incident
Edit an Incident
End an Incident
Escalate an Incident
Incident Elements
Incident Escalation
Incident Life Cycle

Incident Dashboard

About the Incident Dashboard
Activate a Group
Activate or Deactivate an ICS Position
Add a Group Member to an Incident
Add Locations to an Incident
Add Objectives to an Incident
Assign or Unassign an ICS Position
Availability Response Tracking
Check a Group Member In or Out
Deploy a Group Member
Disable Notifications
Disable or Enable Incident Locations
Edit an Incident Objective
Edit Incident Files
Edit Incident Locations
Enlist a Contact for the Incident
Event Log Tracking
Manage Incident Contacts
Manage Incident Files
Manage the Incident Event Log
Release or Standby a Group Member
Respond with Your Availability
Send or Respond to a Message
Track Contacts' Availability
Update a Contact's Status
Update Your Status

Notifications

About Notifications
Ad-Hoc Notifications Plug-In
Automatic Notifications
Confirm System Notification Test
Domain Notifications
Edit a Domain Notification Template
Enable or Disable Voice Notifications
Restore Domain Notification Settings
System Test
Test Domain Notifications
Test System Notifications
Voice Notification Tips

HVAs

About HVAs
Perform an HVA
Review and Print an HVA

Improvement Plan

About the Improvement Plan
Add an Action Item
Add an Improvement Item
Change an Action Item's Status
Change an Improvement Item's Status
Delete an Improvement Item
Edit an Improvement Item
Improvement Plan and the Incident
Improvement Plan Views

Juvare Exchange

About eICS - Juvare Exchange
Block or Unblock JX Networks
Create JX Networks
Create JX User Groups
Manage JX Networks
Manage JX User Groups
Navigate Information in Juvare Exchange
Request Membership in a JX Network
Share Facility Details with JX Networks

Getting Started

About eICS
Activate Your Account
Domain Administrator Tasks
Edit the Home Page Announcement
eICS Glossary
Emergency Operations Plan
Facility Administrator Tasks
Facility Staff Tasks
ICS Basics
ICS Structure
Microsoft Office Integration

Exploring eICS

Accessing eICS
Accessing Other Applications
Finding Your Way Around eICS
Incident Dashboard Contacts
Incident Dashboard Event Log
Incident Dashboard Files
Incident Dashboard ICS Chart
Incident Dashboard Map
Incident Dashboard Messages
Incident Dashboard Objectives
Incident Dashboard Summary
Navigation Elements

Settings

About Your Profile
Create a Coalition
Create an Objective Template
Customize Objective Statuses
Edit an Objective Template
Log In and Reset Password
Update Your Profile

Forms and Reports

200 Incident Action Plan Cover Sheet
201 Incident Briefing
202 Incident Objectives
203 Organization Assignment List
204 Branch Assignment List
205 Incident Communications Plan
207 Organization Chart
213 Incident Messages
214 Operational or Activity Log
215A Incident Action Plan Safety Analysis
258 Hospital Resource Directory
About Forms and Reports
Complete the After Action Report
Generate a Library Summary Report
Generate a Plan Summary Report
Generate the Objective Status History Report
Improvement Plan Report
Incident Action Plan Quick Start (IAPQS)
Print Forms and Reports
Response Tracker Report